Account Manager

Our Leeds studio is looking for an enthusiastic and highly talented Account Manager.

Account Managers aim to add value to their client relationships at all times. They are responsible for managing the day-to-day delivery of campaigns, ensuring that work is quoted for accurately and is strategically correct.

  • Brief internal departments and ensure work is delivered on brief, on time and on budget
  • Are responsible for managing costs and billing clients – ensuring accounts deliver a profit to the agency
  • Coordinate work commissioned by the client, ensuring that all parties, internal and external, know exactly what is required and what is happening at all stages of the project
  • Work closely with the client to understand their business objectives and develop appropriate solutions to meet them
  • Seek ways to generate new business from within existing client accounts

Key Attributes

  • A commitment to delivering excellent customer service
  • An excellent communicator with the ability to influence at a senior level
  • Strong project management skills with the ability to motivate and inspire others
  • Commercially aware – a solid business acumen and financial management skills
  • A touchstone for clients and the agency, both creatively and tactically
  • Confident, passionate and innovative with an ability to remain calm and approachable under pressure
  • A fresh, creative and ever-changing approach to problem-solving and making things happen
  • Creative flair
  • Great attention to detail
  • Proactive and reliable 

Key Responsibilities

  • Promote and manage the day-to-day contact with clients in relation to existing and new business development
  • Deliver excellent project management from brief to delivery
  • Develop strong working relationships with clients, building trust and reassurance of delivery
  • Work with and deliver on the requirements and requests of your line manager – in this case Account Director and Client Services Director
  • Explore and instigate ways to create new revenue streams across existing clients and drive referrals which may lead to new business
  • Responsible for managing, recording and reporting financial information incorporating a benchmark profitability percentage set out by the company
  • Developing, managing and meeting client budgets
  • Present creative work to internal and, when required, to external audiences
  • Plan photography and film shoots
  • Responsible for maintaining accurate time management software entries including quotations, job management and time scheduling
  • Develop working relationship across the group – Leeds, Manchester, London
  • Supporting Account Director/Client Services Director in the recruitment and development of Account Executives but not ‘responsible’ for this
  • Reports to Account Director and ultimately Client Services Director

Applicants should send their CVs to lawrence@dsemotion.com or contact us on 0113 223 7720 for further information.

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